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These Terms of Service apply, as relevant, to Remote Design Assistance, Remote Design App Mentorship, and any other services provided under the brand SketchUp Rudy or otherwise by rudra.work Inc. Specific terms or sections may be applicable only to certain types of services and are to be interpreted accordingly.

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1: Definitions

For the purpose of this document and agreement:

"Client" refers to the individual or entity soliciting and using services provided by rudra.work Inc.

"Time Credit" (TC) refers to prepaid service hours.

"Time Credit Balance" (TCB) refers to the Time Credit balance maintained by rudra.work Inc. pertaining to the Client's requested service hours.

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1.5: Scope of Services

rudra.work Inc. may provide the following Remote Design Assistance services:

• 3D modeling, rendering, and flythrough generation using SketchUp & Enscape

• Basic assistance with design concept development using SketchUp

• Basic assistance with design drawings using SketchUp & Layout

• Basic assistance with FF&E (Furniture, Fixtures, & Equipment) sourcing and schedules

The scope of Remote Design Assistance and the definition of "basic assistance" are at the sole discretion of rudra.work Inc. The determination of what constitutes reasonable assistance and what is outside of scope is made solely by rudra.work Inc., and the Client accepts this upon engaging services.

rudra.work Inc. may provide the following Remote Design App Mentorship services:

• Mentorship for learning Design Apps; SketchUp, Enscale & Layout (and others at rudra.work Inc.’s discretion)

• Mentorship for foundational design principals that may help in learning Design Apps.

The scope of Remote Design App Mentorship and the definition of "Mentorship" are at the sole discretion of rudra.work Inc.

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A minimum commitment and payment for five 60-minute sessions is required to begin working on Remote Design App Mentorship services rudra.work Inc. These sessions must be booked together (at the same time), and payment for the initial five sessions is non-refundable.

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2: Payment & Scheduling

• After payment is received for an invoice, the total TC mentioned in that invoice will be added to the Client's TCB for use towards services offered by rudra.work Inc.

• Unless an exception in writing is provided to the Client by rudra.work Inc., the Client must request preferred meeting dates & times via the scheduling platform used by rudra.work Inc.

• rudra.work Inc. reserves the right to deny any bookings based on availability and other factors.

• If required, an online meeting link with video conferencing will be sent via email and/or automatically via the scheduling platform. 

• Unless an exception in writing is provided by rudra.work Inc., TC, appointments, and meetings corresponding to an invoice will only be confirmed if payment is received for that invoice at least 24 hours prior to any scheduled meeting(s) and/or the commencement and continuation of services provided by rudra.work Inc.

• A prior written approval from rudra.work Inc. is required for payments made less than 24 hours before scheduled meetings or rendering of services. With this approval, meetings & services will continue as scheduled.

• The total TC in an invoice is valid for 90 days from the date the invoice is sent and is only confirmed upon successful payment. Upon confirmed payment, the Client's TCB will be updated and maintained by rudra.work Inc.

• At rudra.work Inc.’s sole discretion, expired TC may be reinstated upon a Client’s written request, subject to administrative fees or adjusted pricing.

• TCB and TC consumption is calculated at the sole discretion of rudra.work Inc., based on time and resources required to perform services & related tasks for the Client.

• Any concerns or discrepancies regarding TC usage and TCB must be communicated in writing via hello@rudra.work within the validity period of the particular TC and its corresponding Invoice. 

• If the Client's TCB reaches 0 or the TC's validity expires, services will stop immediately. Additional TC may be requested to resume services.

• In the event that a billing or invoicing error occurs—such as a discrepancy between the TC invoiced and the actual service time delivered—rudra.work Inc. reserves the right to issue an adjustment to the Client’s Time Credit Balance (TCB) or to request additional payment to reconcile the difference. rudra.work Inc. may, at its discretion, offer alternative solutions to resolve such discrepancies, including the application of unused Time Credit from other invoices. All adjustments will be clearly communicated, and rudra.work Inc. will act in good faith to resolve errors efficiently and fairly.

• All meetings must be scheduled and confirmed in writing (via email, messaging, or calendar invite) at least 24 hours in advance, unless otherwise agreed.

• rudra.work Inc. is not obligated to attend or initiate meetings that have not been confirmed by the Client.

• If the Client invites third parties (such as subcontractors, consultants, or assistants), the Client is solely responsible for coordinating their attendance, availability, and preparation.

• rudra.work Inc. is not responsible for delays, rescheduling, or loss of productivity caused by third parties. Any time lost due to third-party no-shows, late arrivals, or lack of preparation may be deducted from the Client’s Time Credit Balance or billed at the agreed hourly rate.

• If repeated scheduling difficulties occur, rudra.work Inc. may require the Client or the designated third party to manage all meeting coordination.

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2.5 Access to Shared Tools & Project Files

• Access to shared resources used during the delivery of services—including but not limited to Google Drive, other apps, platforms, software, and tools—is granted solely for the duration of the active service period, Time Credit Balance (TCB) and its validity.

• Access will remain valid only while the TCB is valid or until the invoice’s 90-day validity period expires, whichever comes first.

• rudra.work Inc. reserves the right to revoke access, restrict permissions, or delete files or shared content at any time following the expiration or consumption of the TCB, at its sole discretion.

• Clients are responsible for requesting, saving and/or downloading any materials they wish to retain before access expires.

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2.6 Timely Communication & Cooperation

1. Response & Payment Deadline.
   The Client must pay any relevant invoice and supply all requested materials (information, approvals, feedback) within two (2) business days of rudra.work Inc.’s requests (via e-mail, WhatsApp, text or other communication platforms) or at least one (1) business day before any tentatively discussed start date / time of the related work—whichever is earlier.
    

2. Delay Notice & Schedule Adjustment.
   If the Client foresees any delay in meeting the above timelines, they must send a brief Delay Notice (email, text, or voice note) within the same two-day window. rudra.work Inc. will make reasonable efforts to adjust the timeline; however, any work time already scheduled may be deducted from the Client’s Time-Credit Balance (“TCB”).
    

3. Service Suspension for Non-Response or Non-Payment.
   When the Client misses the timelines without a Delay Notice, rudra.work Inc. is entitled to: (a) pause all work, (b) remove the project from the schedule, and/or (c) refuse further services or end the collaboration. At its sole discretion, rudra.work Inc. may refund any unused or unaffected work hours remaining in the TCB.
    

4. Schedule Impact & Reactivation (at rudra.work Inc.’s discretion).
   Any pause voids prior discussed timelines. When the Client is ready to resume, the project will be placed in the next available slot; expedite or re-booking fees may apply at rudra.work Inc.’s discretion.
    

5. Termination for Persistent Unresponsiveness.
   If the Client remains uncommunicative or unpaid for three (3) consecutive business days, rudra.work Inc. may terminate the engagement immediately. The TCB balance as of the termination-notice date will be used to calculate any discretionary refund; all other reserved time remains payable and non-refundable.
    

6. No Liability for Resulting Delays.
   rudra.work Inc. bears no responsibility for missed launch dates, milestones, or consequential losses arising from Client-caused delays, pauses, or termination.
    

3: Cancellations & Rescheduling

• Should rudra.work Inc. need to cancel a meeting, discontinue services, or permanently cease operations during the validity period of the TC, the Client may request a refund for any corresponding unused or remaining TC via email. In such cases, rudra.work Inc. may offer a prorated refund or propose an alternative solution at its discretion. Unused and/or remaining TC will be based on Client’s TCB at the time of the refund request.

• Should Client wish to cancel services or discontinue working with rudra.work Inc., Client may request a refund for any unused or remaining TC via e-mail. Unused and/or remaining TC will be based on Client’s TCB at the time of the refund request. Refunds are not automatically issued upon cancellation or termination by the Client and must be explicitly requested.

• Should rudra.work Inc. need to cancel any meeting(s) or is unable to attend or fully attend scheduled meeting(s) for any reason, no TC or only the used TC will be deducted from the Client’s’ TCB.  The Client may request to reschedule within the validity period of the relevant invoice's remaining TC. The Client agrees that no additional compensation, refunds, or remedies will be due beyond the ability to reschedule or preserve the time for future use.

• Should the Client need to reschedule any meetings, rescheduling requests and/or rescheduling must be made at least 24 hours before the relevant scheduled meeting(s) via the scheduling platform. Rescheduled meetings must be within the validity period of the relevant Invoice’s TC. Rescheduling is subject to availability. TC for rescheduled sessions will not be preserved beyond the validity of the corresponding invoice. 

• If the Client does not join a scheduled meeting within 15 minutes of the start time and/or does not communicate a delay before the meeting starts, the entire session and/or meeting will be considered a no-show, and the corresponding TC will be forfeited.

• No refunds will be issued for forfeited TC due to missed rescheduling deadlines, client cancellations made less than 24 hours before the scheduled meeting(s), or no-shows.

• Refunds (if applicable) will be calculated by deducting the TC used and any payment processing fees incurred for the relevant invoice.

• Cancellations and rescheduling may be communicated via the scheduling platform or via e-mail. rudra.work Inc. may also propose rescheduled times directly through the scheduling platform and its associated automated email system.

• Time Credit purchased under different invoices retains its respective validity period and is not consolidated unless explicitly agreed upon in writing. When multiple invoices are active, Time Credit (TC) will be used in the order in which it was purchased. The earliest purchased TC will be applied first, and once exhausted, TC from subsequent invoices will begin to be used.

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3.5: Recording and Meeting Data Policy

 

Client’s meeting(s) with rudra.work Inc. may be recorded, transcribed, and summarized using Fireflies.ai, OBS Studio and/or other similar apps. By participating in audio or video meeting(s), Client consents to the following:

 

• Recording & transcription of discussions.

• Secure storage on Fireflies.ai or other platform/app servers.

• AI-generated summaries, which may contain inaccuracies and are for reference only.

 

If Client does not wish to be recorded, Client must notify rudra.work Inc. via hello@rudra.work before any meeting(s) begin.

• Recordings and related data from meetings may be made available to the Client upon request, subject to rudra.work Inc.’s discretion and applicable access fees.

• Meeting data is stored securely and retained for business & legal purposes. Retention is reviewed every 5 years to determine if continued storage is necessary. Data is deleted or anonymized if no longer required.

• Meeting recordings & AI generated notes can be requested for a cost of 0.5 USD per each minute of meeting duration / recording. Once a successful payment is received by rudra.work Inc., any corresponding recording(s) will be delivered in 1-7 business days via a link to the Client’s e-mail address. 

• Meeting recording requests must be made no later than 30 days after the meeting date.  

• Access to these materials is not a permanent purchase and is valid for a period of 90 days from the issue date of the invoice paid to obtain the files. 

• rudra.work Inc. reserves the right to decline sharing full meeting recordings at its sole discretion.

• Client can request Client’s own personal data anytime for free

• rudra.work Inc. reserves the right to revoke access or delete meeting recordings and associated files at any time, without notice, and at its sole discretion..  

• Data deletion requests will be handled within 30 business days, unless legally required otherwise.

• rudra.work Inc. may occasionally record sessions or screen activity during the delivery of services—including but not limited to your name, voice, shared content, or video feed—for internal review, educational, promotional, commercial and/or business development purposes.

• Some of this content may be used for marketing, social media, portfolio, or training materials to help illustrate what it’s like to work or learn with rudra.work Inc.

• If you do not wish for your name, face, or any identifiable content to appear in public-facing materials, you must notify us at hello@rudra.work before your session.

• Where possible, rudra.work Inc. will blur or omit identifying details if no consent is given.

 

Fireflies.ai is a 3rd-party processor. Client is encouraged to review Fireflies.ai’s Privacy Policy for up-to-date terms.

 

•  AI-generated summaries are for reference purposes only and must not be used and/or relied upon for legal, contractual, or official purposes.

•  rudra.work Inc. is not responsible for AI-generated inaccuracies.

•  For privacy, deletion, or meeting data related queries or requests; contact hello@rudra.work

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4: Conduct & Compliance

• rudra.work Inc. reserves the right to terminate services immediately and void remaining TC in cases of harassment, pressure, insistence, negative remarks, abusive behavior, violence, or any form of misconduct.

• rudra.work Inc. reserves the right to decline any work that falls outside the scope of services, conflicts with ethical values, or cannot be delivered within a reasonable timeline.

• Audio or video meetings may not be recorded by the Client without prior written consent provided by rudra.work Inc. via e-mail.

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5: Currency & Payment Responsibility

• rudra.work Inc. may adjust its CAD hourly rate to account for fluctuations in exchange rates.

• Time Credit already purchased remains at the rate at which it was acquired and is not subject to future rate adjustments.

• The Client is responsible for reviewing each invoice and the corresponding terms of service and raising any concerns via email before making payment and utilizing rudra.work Inc.’s services.

• In the event of a refund request, the amount refunded will be calculated and refunded based on the CAD-to-Client currency exchange rate on the date the refund is issued, not the original payment date. This may result in a difference in the amount received by the Client compared to the original payment.

• rudra.work Inc. is not responsible for currency fluctuations between payment and refund dates nor liable for any currency exchange rate losses resulting from the refund process.

• Any payment processing fees incurred at the time of the original transaction may be deducted from the refunded amount. These fees and amounts are automatically determined by the invoicing and payment processing platform used by rudra.work Inc.

• The platform(s) used for scheduling and payment processing are determined solely by rudra.work Inc. and may be updated at its discretion

• The Client acknowledges and agrees to these refund terms upon making payment.

• Any expenses incurred by rudra.work Inc. toward providing services to the Client must be pre-approved by the Client in writing. rudra.work Inc. agrees to submit receipts or proof of purchase, and the Client agrees to reimburse these expenses within 7 days of receiving proper documentation.

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6: Service Limitations & Liability

• rudra.work Inc. does not guarantee specific results, timelines and/or outcomes for the services it provides.

• Design and related activities are inherently subjective and depend on various factors, including client input and other circumstances.

• rudra.work Inc. will provide services diligently to the best of its abilities.  If rudra.work Inc. misinterprets or overlooks a detail, any additional time required to adjust or correct the issue will be deducted from the Client's Time Credit Balance (TCB), as such corrections are part of the process & service delivery. However, rudra.work Inc. may, at its sole discretion, choose to correct such errors without deducting from the Client’s TCB. 

• Client will review all services provided & all materials produced. Client assumes responsibility for how provided services & materials produced, including but not limited to drawings, documents, and other related materials, are used.

• Any estimates, projections, or expected outcomes mentioned prior to this agreement, during and/or after are for reference only and not binding commitments. The final project completion time & quality may vary due to unforeseen factors, client responsiveness, other conditions, and the iterative nature of design. rudra.work Inc. shall not be held liable if the service rendered does not meet the Client’s expectations. Additionally, rudra.work Inc. reserves the right to discontinue work or end the engagement at any time, for any reason, including but not limited to concerns related to project alignment, scope, communication, or capacity. In such cases, the Client is not entitled to any further compensation, penalties, or damages beyond a refund for unused Time Credit balance, which may be refunded or preserved at rudra.work Inc.'s discretion.

• rudra.work Inc. is indemnified against any claims or disputes arising from unauthorized materials shared and/or used by the Client.

• If at any point the Client is dissatisfied with the progress of the work, they may choose to discontinue services with rudra.work Inc. Client will settle any outstanding payments within 1 week of the termination date. rudra.work Inc. will initiate the refund process (if applicable) within 1 week of receiving the request. However, the Client acknowledges that the actual receipt of the refund may take additional time depending on the processing times and delays of third-party payment platforms, banks, or financial systems. 

• rudra.work Inc. shall be indemnified and held harmless from any loss, damages, liabilities, or claims arising from the Client’s decision to terminate the engagement or no longer proceed with the work. Time required to organize, package, and return any working files, materials, or related content to the Client will be deducted from the remaining Time Credit Balance (TCB) at the sole discretion of rudra.work Inc.

• rudra.work Inc. reserves the right to pause services at any point in time. In the event that rudra.work Inc. is unable to perform its obligations under these Terms of Service due to unforeseen circumstances or other reasonable reasons, rudra.work Inc. will notify Client in writing as soon as reasonably possible. In such cases, Client will be responsible for managing project timelines and determining alternative solutions for their needs without reliance on rudra.work Inc.

• rudra.work Inc. is not responsible for any damage, corruption, or viruses affecting files, data, or materials of the Client. By providing files, data, or materials to rudra.work Inc., the Client confirms that they have the legal right to share, use, and authorize work on such materials. The Client agrees to indemnify and hold rudra.work Inc. harmless against any claims, liabilities, or disputes arising from the use of materials that the Client does not have the legal right to share or use.

• rudra.work Inc. offers non-exclusive services and may work with other clients, including those in the same industry or geographic region. rudra.work Inc. is not required to notify the Client before doing so and is not restricted from providing design assistance or related services to any other individual or entity, unless explicitly agreed upon in writing. The Client acknowledges and accepts this non-exclusivity.

• The Client acknowledges that rudra.work Inc. is not responsible for the functionality, performance, licensing terms, or availability of any third-party tools or software referenced or recommended during the service.

• The limitations, indemnities, and disclaimers of liability in this document are intended to be indefinite and shall survive the expiration or termination of any individual invoice, agreement, or engagement with rudra.work Inc., unless explicitly revoked in writing by mutual agreement.

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6.1: Disclaimer on Academic & Competitive Use​

• Rudra.Work Inc. may create and share files as part of its services, including but not limited to sketches, 3D models, renderings, CAD drawings, and other related materials (collectively, “Files”). The Client acknowledges that they are requesting these services for their own purposes and that they alone are responsible for ensuring compliance with the policies, rules, or requirements of any academic institution, competition, or other evaluative environment in which they choose to use the Files.

• By engaging Rudra.Work Inc., the Client confirms that they understand and accept the policies applicable to their own situation (e.g., academic integrity rules, competition guidelines, or professional codes of conduct). The Client waives Rudra.Work Inc. from any legal, disciplinary, or administrative consequences arising from their use of the Files in such settings.

• Rudra.Work Inc. does not guarantee any particular results, including but not limited to grades, awards, competition success, skill development, or professional advancement. Services are provided solely for guidance and support, and outcomes are entirely the responsibility of the Client.

• All services and Files are provided on an “as-is” basis. Rudra.Work Inc. makes no representations or warranties regarding the accuracy, completeness, or suitability of the Files for academic, professional, or competitive use. As stated elsewhere in these Terms, the Client is solely responsible for reviewing and verifying the accuracy of all final documents before use. Rudra.Work Inc. shall not be held liable for any errors, disputes, penalties, or losses arising from the Client’s use or misuse of the Files.​

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6.2 Third-Party Collaboration

• If the Client engages additional consultants, contractors, service providers and/or other individuals and/or entities to work alongside rudra.work Inc., the Client remains fully responsible for coordinating communications, instructions, timelines, and deliverables across all parties engaged in the project. rudra.work Inc. is not responsible for delays, errors, or conflicts arising from third-party actions, instructions, or failures to deliver. Any additional time required to address issues caused by third parties will be billed against the Client’s Time Credit balance or at the agreed hourly rate.

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7: Portfolio & Marketing Use

• Unless explicitly prohibited in writing by the Client prior to work commencement, rudra.work Inc. may use projects, aspects of projects, or work completed in collaboration with the Client for portfolio, sharing with prospective clients, marketing, training, and business-related purposes. This right shall remain in effect indefinitely and shall not be overridden or revoked by any future agreements unless explicitly stated in writing and mutually agreed upon.

• This use will not include sensitive, proprietary, or confidential information explicitly identified by the Client in writing prior to the commencement of services.

• For any custom designs—including but not limited to furniture, light fixtures, and accessories—produced by rudra.work Inc. during the course of providing services, ownership will be jointly shared between the Client and rudra.work Inc., with equal rights to reproduce, sell, or market these designs.

• rudra.work Inc. may continue using documents and materials created in collaboration with the Client, including but not limited to images, drawings, videos, for its marketing and business related purposes. This right to use such materials shall remain in effect indefinitely, including after the termination and/or expiration of this agreement and/or invoice and/or services rendered.

• Client waives the right to retroactively revoke this permission unless agreed to in writing by rudra.work Inc.

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8: Professional Advice Disclaimer

• The services provided by rudra.work Inc. do not constitute professional and/or licensed architectural, interior design, financial, tax, career, or legal advice.

• The Client accepts full responsibility for how any content provided by rudra.work Inc.—including but not limited to opinions, ideas, or deliverables—is applied in any context, including but not limited to legal, architectural, design, construction, academic, or financial matters.

• The Client agrees not to rely on rudra.work Inc.'s services as a substitute for advice from qualified professionals in these fields.

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9: Agreement Scope & Modifications

• Any rights granted to the rudra.work Inc. under previous agreements, including the right to use work for marketing, portfolio, or promotional purposes, will remain in effect indefinitely and are not revoked by this agreement or any prior agreements.

• Time Credit purchased under different invoices retains its respective validity period and is not consolidated unless explicitly approved at the sole discretion of rudra.work Inc. 

• Any previously purchased TC that remains unused is still subject to the terms and conditions under which it was originally purchased and is not overridden by this agreement unless mutually agreed upon in writing.

• Each individual invoice issued by rudra.work Inc. constitutes a standalone agreement with its own defined duration and terms, valid for a period of 90 calendar days from the date the invoice is issued. After this period, the agreement and its corresponding time-bound terms automatically expire, unless otherwise stated in writing or renewed by mutual agreement. However, any clauses or rights within this or any prior invoice, agreement, or Terms of Service that are explicitly intended to be indefinite—such as those related to intellectual property, portfolio usage, liability limitations, or indemnity—shall remain in full effect beyond the 90-day period unless explicitly revoked in writing by mutual consent. Refund requests must be submitted within the 90-day validity period and will not be accepted beyond that timeframe. 

• Any modifications to these Terms of Service must be mutually agreed upon by both parties and be documented and/or recorded. Undocumented / unrecorded agreements will not be considered binding.

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10: Force Majeure

• Neither party shall be liable for delays or failure to perform any obligations under this agreement due to events beyond their control, including natural disasters, pandemics, government restrictions, or other acts of God. The affected party shall notify the other party in writing as soon as possible. 

• In the event of Force Majeure, both parties will make reasonable efforts to resume obligations within 30 days, after which either party may terminate remaining services without penalty.

• In the event of a Force Majeure, rudra.work Inc. shall not be required to issue refunds for any prepaid services, and Time Credits may be paused, preserved, or forfeited at the sole discretion of rudra.work Inc.

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These Terms of Service apply to and govern the invoice under which they were issued and any services provided corresponding to the invoice. The version of the Terms of Service in effect at the time of the invoice issuance—accessible via the provided link in the invoice —shall be considered the binding agreement. Any subsequent invoices or engagements will be governed by the Terms of Service version applicable at the time of their issuance. 

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These Terms override all prior communications and agreements (written or oral), except for provisions explicitly stated to be indefinite—such as those related to intellectual property rights, liability limitations, indemnities, and guarantees—which shall remain in effect unless explicitly revoked in writing by mutual agreement.

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This agreement shall be governed by and interpreted in accordance with the laws of the Province of Ontario, Canada. Any disputes arising from or relating to this agreement shall be resolved in the courts of Ontario.

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In the event of a dispute between rudra.work Inc. and the Client, both parties agree to attempt to resolve the matter through good-faith negotiations. If the dispute cannot be resolved, both parties agree to submit to mediation or arbitration before pursuing legal action.

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By making payment for this invoice, the Client acknowledges and agrees to these terms.

For any questions or clarifications, please contact: hello@rudra.work​​